Client's Rights


The firm is dedicated to providing excellent legal services at a reasonable fee. It believes in furnishing practical and timely advice, and in constant and thorough communication with its clients. The firm accepts projects on a fixed fee basis (i.e., a fixed dollar amount set in advance of any work). The firm observes the following bill of rights for its clients:

The client is entitled to be treated with courtesy and consideration at all times by his or her lawyer and the other lawyers and personnel in the lawyer's office.

The client is entitled to an attorney capable of handling his or her legal matter competently and diligently, in accordance with the highest standards of the profession. If the client is not satisfied with how his or her matter is being handled, the client has the right to withdraw from the attorney-client relationship at any time (court approval may be required in some matters and the attorney may have a claim against the client for the value of services rendered up to the point of discharge).

The client is entitled to his or her lawyer's independent professional judgment and undivided loyalty uncompromised by conflicts of interest.

The client is entitled to be charged a reasonable fee and to have his or her lawyer explain at the outset how the fee will be computed and the manner and frequency of billing. The client is entitled to request and receive a written itemized bill from his or her attorney at reasonable intervals. The client may refuse to enter into any fee arrangement that he or she finds unsatisfactory. In the event of a fee dispute, the client may have the right to seek arbitration; the attorney will provide the client with the necessary information regarding arbitration in the event of a fee dispute, or upon the client's request.

The client is entitled to have his or her questions and concerns addressed in a prompt manner and to have his or her telephone calls, emails and other correspondence answered promptly.

The client is entitled to be kept informed as to the status of his or her matter and to request and receive copies of papers. The client is entitled to sufficient information to allow the client to participate meaningfully in the development of his or her matter.

The client is entitled to have his or her legitimate objectives respected by his or her attorney, including whether or not to settle the client's matter (court approval).